The Casa Pacifica Help Desk is here to assist you in finding information, requesting assistance, and resolving problems. If you have an issue related to Operations, Facilities, or IT you can begin the steps to get it resolved here.
The Help Desk is available from any internet connection or mobile device. You do not need to be logged in to Office 365 or the Casa Pacifica domain to access the Help Desk. When logging in while not connected to the Casa Pacifica domain, use your regular Casa Pacifica username and password (you will automatically be logged in when connected to the Casa Pacifica domain).
Click here if you need to reset your password. To request other help, open a ticket by clicking “Submit a Request”. If it is an urgent IT problem, please see this help desk article.
If you have any questions, please contact the IT Help Desk at extension 4455.