Enroll in Password Manager

Background

Casa Pacifica allows staff to manage their main Casa Pacifica user account and password via the "Password Manager" self-service web portal. This is the account used to access your email and log on to Office 365 (to request a change to your Netsmart Avatar account password please open a Help Desk request). 

After you have enrolled, you will use Password Manager to:

• Reset your password
• Update your password
• Unlock your account

To proceed, you will need to have a current Casa Pacifica username and password. If you do not have an account, please ask your supervisor to request one for you.

NOTE:  Our System requires Strong Passwords.  To learn more abut Strong Passwords please read this; https://www.microsoft.com/security/pc-security/password-checker.aspx

To Enroll in Password Manager

1) Go to https://pm.casapacifica.org. 

2) If you have never enrolled click on "Enroll"; if you want to update your Identity Verification Questions and answers click on "Re-enroll":

 3) Log in to Password Manager using your current username and password. Leave the domain as "CASAPACIFICA" and click on "Next>":

4) Follow the onscreen instructions to complete the "Identity Verification Questions" and answers. You can create your own questions if desired.

5) When you are done, you will see the completion screen. 

You can close you browser window, reset your current password, or click on Home to go to the main Password Manager page.