This article reviews how to install Avatar 2014 to run on a standalone PC. You will need a good Internet connection and local Windows Administrator privileges on the PC in order to proceed. Before preceding be sure your computer meets the following system requirements:
- CPU (Processor): 1 gigahertz (GHz) or faster x86- or x64-bit processor
- Memory (RAM): 4GB
- Available Disk Space: 25GB
- Operating System: Windows 7, Windows 8.0, Windows 8.1, Windows 10
- Browser: Internet Explorer 11
- Broadband Internet connection
There are five software components that need to be installed on a Windows PC in order to use Avatar 2014. These are all included in the ZIP file downloaded in step 2 below:
- Cache Database ODBC driver
- Crystal Reports Viewer - This is a special version of 11.4 that includes corrections to the PDF export feature
- Java 1.6.0_17 - Avatar 2014 will not work unless this exact version of Java is installed
- USP Fix Setup - to fix an issue with PDF's exported from the Avatar report viewer
- A desktop shortcut
To set up Avatar 2014:
1) Log in to Windows with an account that has Windows Administrator privileges.
2) Click here to download the "Avatar Install 2014" ZIP file that contains the software and installers you will need. This takes you to the Dropbox download page in a new tab on your web browser.
3) Click on "Download". Save the zip file to a temporary folder on your PC. This may take a few minutes.
4) Right click on the downloaded file and select "Extract All...":
5) Extract its contents to a temporary folder on your PC.
6) Navigate to the temporary folder. It's contents should look like this:
7) Open up the folder named "Report Viewer 11.4 CACHE 2010" and run the "setup" application. There will be no prompts or any feedback from this step. This installs Cache ODBC drivers and the report viewer.
8) Back in the main folder, install both version 6 and 7 of Java by running the application files with names beginning with "jre-6..." and "jre-7...".
- You may be asked to update your Java application. Answer "Later" or "No" and select "Do Not Ask Again".
- You may also see a message warning about “Unavailable Version of Java Requested”. Click on the default response, “Run with the latest version”.
9) Run the application named "USP Fix Setup:
11) Copy the "Avatar 2011 LIVE" Internet shortcut and paste it onto your Windows desktop.
12) If you are using Internet Explorer 11, you will need to add the Netsmart URL to your trusted sites in Internet Explorer:
- Go to the Tools> Internet Options menu in Internet Explorer
- On the Security tab, select "Trusted Sites" in the Zones box then click on the Sites button.
- Add https://casapacifica.netsmartcloud.com to the list of trusted websites:
You are done!
Run Avatar by clicking on the "Avatar 2011 LIVE" Internet shortcut you copied to the desktop.
You may want to delete the .ZIP file and temporary folder.
NOTE: For Windows 8, 8.1, or 10 you will need to put Java.exe into "compatibility mode". To learn how to do this, follow this link.
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